Our cattery offers exclusive, comfortable “home away from home” accommodation and from the moment your cat leaves your home in Sydney, Newcastle, the Central Coast or Hunter Valley, it will be treated like one or our own pets.

Health Requirements

All cats must be currently vaccinated to a F4 level and a vaccination certificate will need to be shown at commencement of your cat’s holiday or emailed through ahead of time.

All cats must be on a flea treatment that kills fleas on contact. This way your pet and our pet Resort stays flea free

All cats must be on an all wormer.

Pet & Client Information Forms

It is essential that you fill in the “Pet information form” as it gives us a good understanding of your cats overall holiday needs. They give us a good snap shot of your cats’ health problems, diet, weight, what they like, what they don’t like etc. Pet Information Form

The “Client information” form is also important as it provides us with your contact details. This means we will have no difficulty getting in touch if needed, during your pets holiday stay. Client Information Form

Comfort

If your cat is old, sensitive to hot or cold or is simply spoilt you’ll be happy to know that our cattery living room is air conditioned, so cool in Summer and warm in Winter. Add soft comfortable cubby house bedding, a little TV and you’ve got accommodation fit for a King.

Health/Medication

At Akuna we have excellent systems in place to manage all of your pet’s medication requirements, including injectable medications. We do though apply a small handling fee for this service. Pet Medication Form

Medication Handling $10.00 p/stay
Medication AM $2.50 p/day
Medication Midday $2.50 p/day
Medication PM $2.50 p/day
Injection $10.00 p/injection
Undesexed Fee

We are happy to welcome your undesexed cat for a holiday stay at Akuna. However we do charge an additional cleaning fee of $3.00 p/day.

Handling fees and things from home

Some pet parents choose to send some familiar items from home or have cats that require their own diet. We are happy to accommodate these requests but do apply small handling fees.

Bedding & toys from home $10.00 p/stay
Food from home $1.00 p/serve
Treats from home $1.00 p/serve
Diet-Feeding

At Akuna we feed our guests a delicious premium dry food once per day in the morning but if you prefer we are happy to feed your pet twice a day. We divide the recommended daily portion size into two servings, feeding one portion in the morning and one portion at night. Please note that we apply a small handling fee for this service.

If your cat is on its own food due to allergies or personal preference we will make sure they receive the exact amount of food you have recommended and that they don’t have access to any other cat’s food.

You can purchase a number of yummy treats for your cat from our treat menu but if there is something we don’t offer or you would prefer to send along your cat’s own treats from home just let us know as we are happy to accommodate this request. Please note there is a small handling fee for this service.

Second feed option $1.00 p/day
Food from home $1.00 p/serve
Treats from home $1.00 p/day
Bookings & Payment Conditions

Bookings can be made by phone, email or online

Each pet is charged per calendar day. This includes arrival and departure days (and is regardless of drop off or pick up time). On the day cats are delivered home, we charge a ‘Home Day’ fee. (See next heading)
Full payment is due at the commencement of boarding and can be done by credit card, cheque, direct transfer or EFTPOS. If pets are staying longer than 8 weeks, monthly payment can be arranged.
High season rates are applicable to all school holidays, Friday to Tuesday of all long weekends, Anzac Day and Australia Day. See our High Season calendar for more details.

Home Day

Our invoicing system works on a calendar day basis. This means, if your cat is being delivered home a “home day” fee will be applied to the last day they are holidaying with us. This charge covers the cost of thoroughly cleaning down the accommodation area they have just vacated.

Public Holiday

Please note the office part of Akuna is closed on public holidays, including Friday to Monday of the Easter long weekend.

Discounts

We offer discounts for long term stays or $ spend amounts (See below).

If you have any questions or would like a quote please give our lovely office team a call. They’ll be happy to help.

For Long term boarding for cats:
5% – for bookings 8 weeks and over or spend amount of $950
10% – for bookings 12 weeks and over or spend amount of $1,450
15% – for bookings 6 months and over or spend amount of $3,100
20% – for bookings 1 year and over or spend amount of $6,200
For multiple pets:
5% – for 3 pets,
10% – for 4 or more pets

2 Cats - How does this work?

We do not offer a discount on two cats sharing the one accommodation area but they do benefit by sharing their “wander time”.

Wander Time

For example if you have two cats and both were booked on “Comfortable Care” – (a care package that includes 1 x 1/2 hr wander time per day) they would share their combined 2 x 1/2 hr wander times per day. We schedule this as a 1/2 hr wander time in the morning and then another 1/2 hr wander time in the afternoon.

Any additional wander times you purchase would also be shared.

Accommodation

Your two cats are welcome to share their accommodation area. Being four levels high there is plenty of room cuddling or privacy. Generally speaking we find it’s best for two dogs from the same family to stay together, because let face it – they are usually best friends who can’t stand the idea of being separated. However if you have two cats that would be happier with side by side individual accommodation we are happy to arrange it this way for you.

 

You have 2 cats that don’t get along.

In this situation you would book each cat in for a holiday as an individual guest on whichever care package you thought would suit them most. They would then have individual accommodation, wander time and one to one cuddling, brushing, and love. We can house you cats side by side so they can still pick up each other’s scent or we can accommodate them well apart so they have no contact at all. Simply advise us of what you think would be best for your two cats.

Give us a call

If you own two cats and have any questions about the above please give us a call, as we are happy to chat about what holiday arrangements will best suits you and your pet’s.

Christmas Bookings

Minimum bookings apply to the Christmas period between 22nd of December and the 11th of January. We apply these minimum booking times/spends at Christmas when it is really busy to allow us to have enough income to carry our full time staff throughout the quieter months of the year. This way we can provide a consistent level of care meaning the same pet carers are able to look after your pets all year round.

3 Weeks: (or $400 spend)
For new or existing customers that have used our service for less than 14 days of that calendar year, between the dates – 12th of Jan to the 21st of Dec

2 Weeks: (or $270 spend)
For existing customers who have used our service for 14 days of that calendar year, between the dates – 12th of Jan to the 21st of Dec

1 Week: (or $130 spend)
For existing customers who have used our service for 28 days of that calendar year, between the dates – 12th of Jan to the 21st of Dec

Vet Transport

Occasionally we need to transport a pet to the vets for either a medical emergency or for a more routine treatment such as getting their vaccinations updated. If this occurs during your pets holiday stay we apply a pet transportation fee for this service

Vet Pet transport – $30 p/trip