What makes us different?
Our reputation

Akuna has such a fantastic reputation with vets, trainers & pet parents because we honestly provide the care, accommodation and fun activities that have been promised to you and your pet. You would expect this to be the case with all pet resorts but unfortunately a lot of cheating takes place within the pet boarding industry. Plus there’s no organisation checking on whether dogs, cats and their trusting pet parents are being lied to. This means unscrupulous pet resort owners can do whatever they like without getting caught. But don’t worry, at Akuna we are completely transparent in all areas of the care we provide your furry one and are genuinely committed to you and your pet receiving every bit of holiday care that’s been promised and paid for.

You pets happiness and wellbeing is our number one priority & we are proud to say that many of our furry guests return year after year. Bounding in the front door, super excited to see us again and get started on another fabulous holiday.

Our team of animal lovers

Our animal carers are the heart of Akuna Pet Resort. They are the wonderful, generous, loving people who make sure you pet is comfortable, warm, well fed and most of all given lots of love and cuddles every single day. They take pride in caring for your pet like it is one of their own and making sure that every guest is having a super fun holiday stay.

When you call our office you will hear a friendly, caring voice that understands how concerned you may feel and also how hard it can be to be parted from your pet for even a short period of time. They will guide you through what to expect, note down any special needs your pet may have and reassure you that your furry one will be really well cared for & that in fact they may even have a better holiday than you.

Please feel welcome to call anytime during your pet’s holiday. Even if it’s just to hear us say “Your pet is happy & well and having a fantastic time”. It’s not silly to call and we really do care about you and your pet’s happiness.

Best job in the world? You bet!

Providing daily videos of your pet having fun

For many years we have let pet parents know how much fun their pet is having, but really there is nothing like seeing something with your own eyes. That’s why when the technology became available to send pet parents a daily video we jumped at it. So now every pet parent receives a FREE daily video of their pet having fun! Really, what could be better than sitting by the pool, cocktail in hand, receiving a video postcard of your furry one having a good time?

Our door-to-door chauffer service

Our friendly, pet loving chauffeurs pick up and deliver furry guests to and from their homes all over Sydney, Newcastle, Hunter Valley and the Central Coast. Each pet has its own private travel space, within the comfort of an air-conditioned Mercedes van. Now that’s traveling in style!

We know that pets can be a little unsure at first with any new situation but from moment one our chauffers work to win your pets trust with kind words and cuddles, assuring each guest that everything will be ok.

It is a fantastic time saver – helping busy Pet Parents spend more time getting ready for their holiday and less time stuck in traffic doing the pet transporting themselves. Our chauffers conveniently come to your door at a pre arranged time. It’s so easy to organise and is simply the best stress free way to get your holiday started.

Our Doggy Water Fun Park

No other Pet Resort in Australia has a doggy “Water Fun Park” like ours and that makes us feel very proud indeed, especially when we see how much fun our water loving guests are having. A year in the making we have created an aquatic playground perfect for dogs wanting to launch themselves into the deep end, but also wonderful for the many other dogs that prefer to bite at water jets & flop in the shallow puddles. All this and an ever changing basket of cool water toys!

And the best bit of all? – You’ll receive a free daily video, showing how much fun your water baby’s having. Summer has never been so fabulous!

Come and visit us

If you’re ever in the Hunter Valley, please drop in and visit. We love showing off our wonderful, world class Pet Resort. But if you can’t make it in person check out our website that will answer many of your dog boarding questions and cattery questions. Alternately you can email or give us a call.

Whichever way you get in touch, we are always happy to have a chat about your pets holiday care needs.

Thank You

If you are already a part of the Akuna family, thank you so much for continuing to trust us with your four-legged friend’s holidays and if you are just finding out about us for the first time, we wish you a warm welcome and hope to meet you and your dog or cat soon.